Chatting is a method of talking to someone over a network in real time. Chatting is different than e-mail in that the messages are synchronous or being sent at the same time. Remember e-mail is sent and stored on a mail server to be read by the recipient at a later time - which could be a minute, hour, day or even a week or more. Chatting software usually splits your screen into two (one for you and the other for whoever you are chatting with). Lets say that I misplaced my information on a meeting tomorrow and I know that Bob is still on his computer but he is also on his phone. I can't get him on the phone and it's time to go home. If I can just catch him before he leaves the office I can find out what I need to know. Remember if you ask someone a question in e-mail you may not get your answer in time. At least in a chat session you know there is someone at the other end and their response will be immediate.
Question: I keep asking John Doe to chat but he never answers my requests, what's up?
Question: Who should I chat with?
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